Over-the-counter Reviews

What is the Over-the-Counter (OTC) plan review process?

The City of Spokane offers a formal Over-the-Counter (OTC) plan review process for commercial tenant improvements. OTC reviews are meant specifically for minor exterior remodels, alterations, or new tenants in existing spaces. In general, projects requiring erosion and sediment control or drainage plans are not eligible for OTC review. At the conclusion of a successful OTC plan review, a building permit may be purchased. Projects needing a change-of-use or change-of-occupancy, or involving exterior work are not eligible.

When am I eligible to use the OTC process?

To be eligible, a project must meet the following conditions:

  • Affect no more than 100 linear feet of interior walls;
  • Remodeled area be less than 4,000 square feet;
  • Ben an Occupancy Group as B (office), M (retail and wholesale), or R (residential);
  • For electrical, affect 3 or fewer circuits;
  • For mechanical, reconfiguring existing ductwork with 6 or fewer diffusers;
  • For plumbing, affect 4 fixtures maximum in restroom remodels;
  • Affect only a single floor; and
  • Additional criteria at the discretion of the Plan Reviewer.